Testimonials"It was very professional, prompt & the technician explained many things well. Very happy throughout the whole process - from the customer service rep who answered the phone this morning to the technician explaining building codes to me"
—Lana A. Westminster, CO (serviced 7/28/14)
"Thomas came right on time and he did an excellent job of two faucets. Under the sink one was leaking. If we ever need plumbing work again (and this is an old house that may continue to need more work) I certainly hope that Thomas can come! He also has a very friendly, sunny personality along with his great professionalism."
—Patty K. Aurora, CO (serviced 5/22/14)
"As always we had a good experience with Thomas & all concerned. For the amount of repairs that had to be done unexpectedly everything was dealt with care and real kindness - under the circumstances I would say Thomas went above and beyond what was demanded of him - Thank you Thomas."
—Ellen S. Wheat Ridge, CO (serviced 4/29/14)
"Darrel is the only rep I've had for plumbing problems that told me the truth about what was causing backups in my kitchen! Yay Darrell!! Honest, friendly and extremely knowledgeable."
—Susie F. Littleton, CO (serviced 4/8/14)
"This difficult assignment was done with professional expertise! Jeremy was professional, polite, & efficient. It (the blockage) required him to access the plugged section in the basement by a vent on the roof. His success in opening the closure was such a great relief. The recommendation to Done Plumbing was from one of my special friends. Thank you."
—Flora A. Golden, CO (serviced 4/4/14)
"Obviously, I am no plumber; however, I do get by on smaller jobs. I had started one job and found that I could not finish it. I called done and spoke to a very nice dispatcher who assured me that I would receive a visit from a technician within an hour. In 15 minutes, I had a call from the technician letting me know he had arrived. He assessed the issue, fired up the torch, tested his work and was done before in minutes (well, it seemed that way). I think it took longer to write up the invoice. Needless to say, by the time the 1-hour window had expired for his arrival, he had completed the work and was sitting in his van getting ready to drive away. This is the first plumbing company that I would recommend to anyone, but there are plenty that I could warn you against. Thank you all for a quick response and job well done."
—Phillip J. Littleton, CO (serviced 3/23/14)
"Darrell was professional and bled all of our lines in the house. I noticed this because I had pressure built up in the bathroom bath tub faucets after the last plumber had worked on the faucets in the bathroom."
—Deanna K. Aurora, CO (serviced 3/6/14)
"Great Service. Gavin was very pleasant and made me feel comfortable with the work they did before & after. I felt good about the work that was done, along with the clean up."
—Chris R. Littleton, CO (serviced 2/28/14)
"The Best! Joe is so experienced he was able to figure out problem right away and then resolve. He also took time to write specifics for the management company of mobile home park to rectify problem of having no handle to turn off main! We will ask for Joe again if ever need arises! Thank you!"
—Rodger & Shirley F. Lafayette, CO (serviced 2/12/14)
"I will definitely recommend Done to Friends & Family. Gavin and Ronnie were very friendly, professional, and helpful. They explained what they were doing throughout the job process and allowed for questions to be asked. I would highly recommend them for future jobs."
—Delvin G. Denver, CO (serviced 1/16/14)
"John was awesome! John came in and explained how he was going to clean the drain. He was very knowledgeable and professional. Because of John, I will be using Done! Plumbing again! (hopefully not though!)"
—Christopher C. Broomfield, CO (serviced 11/6/13)
"Fabulous! Thomas was great! Very professional and courteous. He Worked quickly, explained the problem and solutions, and we were very happy to have him in our home! We would definitely call again in the future!!"
—Elizabeth S. Littleton, CO (serviced 10/16/13)
"Professional, Efficient, Friendly.
Thomas was very helpful in identifying a water leak which happened to be part of the HVAC system. This was an appointment with a technician the same day to get the repair done. Very pleased."
—Haley M. Lakewood, CO (serviced 8/31/13)
"Very pleasant. Steve was very efficient and professional. He had the work done faster than anticipated. I will call in the future for other work I need."
—Deanne S. Aurora, CO (serviced 12/1/13)
I got your email from the call center. So, if your are not Chris D's boss, I'd appreciate you forwarding this to whoever is. The subject of the email should be "Chris D Rocks."
Normally, having my bathroom explode on a sunday afternoon would be enough to put a damper on my day. Gratefully, gladly (extremely cool-ly) you sent us Chris who set about figuring out what needed to be done with a skill and speed I hadn't experienced in this sort of situation before.
At first, I thought this was going to be a fairly straightforward rooting job (we've had roots in our lines before) but it quickly turned into a toilet-removing, floor-demolishing, bolt-replacing ordeal that would have driven me crazy if Chris hadn't been so knowledgeable, creative, calm, and skilled. He answered every question in depth, put my house back in working order and performed every aspect of his job with outstanding skill.
Seriously, the man's a real professional. I love this guy.
We have been repeat customers for years and Chris is the reason we'll continue to be.
Sincerely and gratefully,"
—Thea and Chris E. Denver, CO (serviced 11/24/13)
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